What You Will Do • Epicor Kinetic software implementation projects for Distribution companies. • Work with project team members to define and document business requirements and processes, which will assist in improving operational efficiencies, minimize cost, and enhance productivity. • Own the training curriculum for end-users of Epicor. • Ensure training and business processes are well documented and track user acceptance and adoption as updates are made to the system and processes. • Develop and deliver customized end-user training. • Lead the implementation and/or improvement of the following modules and third part systems: service module, warranty module, payment portal, and FP&A module. • Migrate legacy system data using the Epicor Data Migration Tool. • Create and modify cross company BAQs. • Create and modify BPMs. • Create and modify SSRS reports and Forms. • Configure Multi Company transactions and maintain global data records. • Troubleshoot and support ERP software. • Answer and resolve Epicor support issues from the Helpdesk ticketing system. • Design financial and analysis reports. • Gather client requirements & document functional specifications. • Design/maintain project plans and ensure on-time task completion. • Provide regular project status updates. • Perform other duties as assigned by management.
• 2+ years of experience implementing and supporting Epicor ERP software. • Bachelors degree - Business, MIS, Computer Science, or equivalent work experience • Must be available and able to travel overnight throughout North America, as this position requires 20% travel