The intersection of healthcare and technology is where you want to be. It is where you can use your strong troubleshooting and debugging skills to quickly resolve issues to ensure healthcare professionals can deliver safe and effective patient care.

As a member of our Off Hours Client Services team, your job would involve: • Troubleshooting and researching issues in our Enterprise Health Record, working in applications code and/or systems-level code • Working with other members of the Off Hours technical team to triage and resolve identified issues, including those that may lie in the infrastructure and/or in the codeset of our EHR applications • Acting as a front-line technical resource for recognizing and resolving technical coding issues in the healthcare field, understanding the critical nature of any system disruption in a healthcare setting • Working on scheduled customer technical projects, meant to limit customer downtime by doing them off-hours. Examples include moving code patches, application setup, work in support of data center relocations, etc. • Hours for the position are Friday - Sunday, 7 PM - 7 AM.

Bachelor’s or associate's degree with coursework in a computer programming-related field (i.e., Computer Science, Mathematics, Engineering)

Knowledge of a high-level programming language, such as C++ or Java is a plus

Familiarity with Windows Server and desktop environments

Familiarity with cloud computing, focusing on Google Cloud Platform (GCP)

Experience with database management and architecture

Flexible and proactive approach to problem-solving

Exceptional written and verbal communication skills

Strong analytical skills and problem-solving skills

Ability to multitask in a fast-paced environment.