Digital Data Analyst Lead

OOneMain General Services Corporation
active
full-time
hybrid
senior-level
Job Description

OneMain is an innovative, digital-focused company who is transforming the way our customers think about and use financial products. As part of our evolving digital strategy, we are focused on enhancing the logged-in experience, driving self-service adoption, and improving overall digital engagement across multiple channels. This is a unique opportunity to play a pivotal role in driving our digital agenda, helping enhance our customers’ digital experience, while contributing to a strong digital data analytics team. The Digital Data Analytics Lead will oversee our logged-in experience data domain. This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data to inform strategic decisions. They will work within cross-functional teams to create valuable insights into our digital engagement trends, identify key opportunities for enhancement, and help develop business cases and A/B testing plans to execute on those opportunities. In addition, this role will be responsible for managing and developing a relationship with UX, Product and Engineering to enhance the team's overall capabilities and performance.

Requirements

The ideal candidate is a proactive, creative thinker with strong leadership skills that has a proven track record of leveraging data to provide thought leadership across the organization. They must have a deep understanding of digital customer engagement in the financial service industry and be able to effectively communicate insights that drive business outcomes. Educational background: Bachelor’s degree in a quantitative discipline such as Engineering, Statistics, Economics, Computer Science, or a related field. Professional experience: 5+ years of data analytics experience in the financial services industry; experience analyzing and measuring digital customer engagement across channels. Problem-solving: Demonstrated ability to apply a highly analytical approach to complex problems, with a focus on digital engagement and customer experience. Technical skills: Proficiency in Web Analytics (Google Analytics, Heap, Adobe Analytics), Data Visualization (Power BI, Tableau), and SQL. Experience with A/B Testing: Familiarity with A/B testing methodologies and tools (Optimizely, Adobe Target). Communication Skills: Exceptional written and verbal communication skills. Project management: Ability to manage multiple priorities, coordinate teams, and meet deadlines effectively. Relationship building: Ability to partner with and develop strong relationships across all organizational levels.

Required Skills
SQLPower BIGoogle AnalyticsTableauA/B Testing
Job Overview
Posted
10 months ago
Expires
in 9 months
Job Typefull-time
Work Modehybrid
Experiencesenior-level
Locations
United States
Company

OneMain General Services Corporation

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